Wow – what a great place! Amazing from top to bottom.
First their staff is amazing – virtually everyone was happy & helpful. Second, the pools are gorgeous – the black infinity pools have a great look. You can choose from the very large all ages pool with the swim up bar or the smaller (and quieter adults only pool). Pool service – towels / chairs, drinks, food – was top notch. We never had a problem getting a place to sit. Third – they have excellent food service – one of the best breakfast buffets (with made to order eggs/omelets and a lot of Mexican foods, fresh fruits, juices, pastries, etc. etc.) I’ve ever seen in a hotel – also great restaurants – we ate at and enjoyed all except for Indochine. Finally. The rooms – we had a penthouse suite that was literally over the top.
I think this is an excellent hotel for couples or for families with younger children. I don’t think our older teen age boys would have enjoyed this place as much as we did. It is also a quieter property – in addition to the pool bar, there is a lobby bar and a Cuban Bar (complete with cigars) but all-in-all this is more of a tranquil place – not a hard charging party crowd. There were a couple of big events / weddings while we were there – if you are considering one – this place is set up to handle you. Their events looked first class all the way.
We generally don’t use travel agents but I gave it a try on this trip. Good move! We booked through a Richard Beck Classic travel agency and at first I wasn’t too impressed – they got us the same rate as available on line. But then we got a bunch of amenities for free through them – free breakfast buffet,free luxury transfer from the airport; free upgrade (marketed as space available – in our case, we got the huge upgrade to the penthouse suite – priceless!); free welcome amenity (in this case a 375ml bottle of tequila). Not to be a shill for travel agent, but they were very well worth it and I will use them again for my next trip. Oh yes and I forgot to mention the Spa… hard to describe in words just amazing !!!
My next trip will be planned only with Classic travel and super agent Richard Beck thanks a lot for a wonderful reservation and recommendation!!! Was a pleasure working with you!
We don’t visit many places twice, but we will be back to Nizuc – a truly awesome place!